Select Page

Privacy Policy & Terms of Service

Privacy Policy & Terms of Service

Last updated: December 7, 2024

1. Introduction

SurveysAI (“we,” “our,” or “us”), operated by i-dotazník s.r.o., is committed to protecting your privacy and ensuring the security of your data. This policy explains how we collect, use, and protect your information when you use our service at surveysai.com.

2. Company Information

Operator: i-dotazník s.r.o. Business ID: 08689784 VAT ID: CZ08689784 Address: Praha 9 – Burdova 407/33, 198 00 Czech Republic Email: info@surveysai.com

3. Service Tiers and Payment

3.1 Service Tiers

We offer two service tiers:

  • FREE tier: Limited features with public forms
  • PRO tier: Enhanced features with private forms

3.2 Payment Processing

  • We use Stripe for secure payment processing
  • All payments are one-time, non-recurring charges
  • We do not store credit card information
  • Payments are processed in USD
  • No automatic renewals or subscriptions

3.3 Template Library

  • Forms created using the FREE tier may appear in our public template library
  • Templates are anonymized and curated for quality
  • PRO tier forms remain completely private
  • Template library contributions from FREE tier users help improve our service

4. Data Collection and Use

4.1 Information We Collect

  • Account information when you register
  • Google Forms data through OAuth authentication
  • Content you input for survey generation
  • Payment information processed through Stripe
  • Usage data and analytics
  • Technical information about your device and browser

4.2 How We Use Your Information

  • To provide and improve our survey generation service
  • To process your requests and generate Google Forms
  • To process payments and manage access tiers
  • To maintain our template library (FREE tier forms only)
  • To communicate with you about our services
  • To maintain and improve our platform
  • To comply with legal obligations

5. Google API Services User Data Policy

5.1 Google OAuth Scope and Access

We request access to the following Google API scopes:

  • forms.responses.readonly
  • forms.body
  • forms.body.read
  • forms.body.write

5.2 Limited Use Disclosure

Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements:

  • We only request access to the data necessary for our service
  • We do not sell user data obtained through Google APIs
  • We do not use the data for advertising purposes
  • We do not allow humans to read the data unless:
    • We have user consent
    • It is necessary for security purposes
    • It is required to comply with applicable laws

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through Stripe
  • Secure data storage practices

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Export your data
  • Lodge a complaint with supervisory authorities

8. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You can request deletion of your account and associated data at any time.

9. Third-Party Services

9.1 OpenAI Integration

We use OpenAI’s API to process your text input and generate survey content. This processing adheres to OpenAI’s data usage policies.

9.2 Google Forms Integration

We integrate with Google Forms to create surveys. This integration follows Google’s API Services User Data Policy.

10. Children’s Privacy

Our service is not intended for users under 15 years of age. We do not knowingly collect personal information from children under 15.

11. Cookie Policy

We use essential cookies to ensure the basic functionality of our website and analytical cookies to understand how you use our service.

12. Terms of Service

12.1 Service Description

SurveysAI provides an automated service that converts plain text into Google Forms using artificial intelligence.

12.2 User Obligations

Users agree to:

  • Provide accurate information
  • Maintain the security of their account
  • Comply with applicable laws and regulations
  • Not misuse the service or attempt to access it through unauthorized means

12.3 Service Limitations

  • We provide the service “as is” without warranties
  • We may modify or discontinue features with notice
  • We are not responsible for the content you generate

12.4 Intellectual Property

  • You retain rights to your content
  • We retain rights to our service and technology
  • You grant us license to process your content for service provision

12.5 Termination

We reserve the right to terminate or suspend access to our service for violations of these terms or applicable laws.

13. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

14. Contact Us

If you have any questions about this policy or our practices, please contact us at:

15. Compliance with Laws

We comply with applicable data protection laws, including:

  • EU General Data Protection Regulation (GDPR)
  • Czech Data Protection Act
  • Other applicable privacy and data protection regulations

16. Dispute Resolution

Any disputes shall be resolved under the laws of the Czech Republic, with jurisdiction in Prague, Czech Republic.